Surrogate Intake Coordinator

Suwanee, GA

Full Time

Experienced

You're the first voice a curious woman hears when she's thinking about becoming a surrogate. Your job is to help her figure out if this is right for her, and if it is, to walk her through the door.

About the role
Family Inceptions is hiring an Intake Coordinator, the front door for incoming surrogate leads. You'll screen, qualify, and guide candidates through application, plus source new candidates through outreach and social.

What You'll Do

Run consultative screening calls with every inbound surrogate lead.
Guide candidates from inquiry through application completion.
Source candidates through outreach and on social media platforms including but not limited to Facebook, TikTok, and Instagram.
Own the full onboarding process from first contact through handoff, including gathering records and scheduling the psychological evaluation, home visit, and background check.
Hand qualified candidates off to the Journey Management team.

You'd be a great fit if

You've been a surrogate yourself. This role calls for that firsthand experience.
You bring real sales or recruiting experience and know how to move someone from interest to commitment.
You're tech-savvy and pick up new tools and platforms fast.
You're comfortable on camera.
You can have an honest, warm conversation with someone considering one of the biggest decisions of her life.

What We Offer

$40,000 plus sales commission
Full benefits: medical, dental, vision, life, 401(k) match
Paid holidays, paid time off, and sick leave
Hybrid schedule based in metro Atlanta - Flexible scheduling

Equal Opportunity Employer
Family Inceptions, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, disability, genetic information, or any other characteristic protected by law.

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Cover Letter*

What's your citizenship / employment eligibility?*

Desired salary*

This role works in our Suwanee office one set day per week. Do you currently live in Georgia, and can you reliably be on-site that day, every week?*

Tell me about your own surrogacy experience and how it shapes the way you'd talk to a woman who's just starting to consider becoming a surrogate.*

Walk me through a time you took someone from "just curious" to a committed yes. What did you actually do, and where do people tend to drop off?*

You'll run screening calls, then coordinate and schedule each candidate's records collection, psych evaluation, virtual home visit, and background check, often juggling several candidates at once. How do you keep that many moving parts on track without anything slipping?*

When you start using a brand-new software platform you've never seen, what's your process for getting up to speed, and how long until you're comfortable working in it on your own?*

When you're handed something new and unfamiliar, what's your process for getting good at it, and how long does that usually take you?*

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Surrogate Intake Coordinator

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